About your car

Everything you need to know about the condition requirements of your car.

Does it matter how old my car is?

Does my car have to be free from damage?

What is major damage?

What is wear and tear?

What is undamaged?

Does my car have to be complete?

What is complete?

What are major parts?

What are minor parts?

Does it matter if my car has a high mileage?

Do I need to provide the keys for my car?

Do I need to provide the registration for my car?

Does my car need to start and drive?

Does it matter how much service history my car has?

Does my car need to be clean?

Does my car need to have a valid insurance policy?

Do you accept cars with outstanding finance?

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 678 175 during opening hours.

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBackAust.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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