What is complete?

Your car is complete if all minor and major parts are present. Don't worry about the odd missing wheel trim, interior trim, body trim, badge, parcel shelf, aerial, spare wheel or aftermarket audio player, but these should not be excessive in number.

We may ask you whether any parts are missing. Take a look at what we consider to be major parts and minor parts.

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If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 678 175 during opening hours.

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBackAust.com or use the form below.

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During opening hours we'll usually respond within two hours.

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