What assumptions do you make about my car?

When we give you an instant quote, we assume that your car is completefree from significant damageand accessible. We also expect you to remove your personal belongings and any rubbish.

If these assumptions aren't true, you'll have the chance to tell us before you accept our quote. We'll then contact you to let you know whether or not your instant quote needs to be adjusted. If we do adjust your quote, there's no obligation to accept.


If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 678 175 during opening hours.

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBackAust.com or use the form below.

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During opening hours we'll usually respond within two hours.

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