When you sell your scrap car with CarTakeBack, you’ll be joining tens of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.
If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you’ve already accepted your quote and have a question about the paperwork, it’s easy to get in touch with our friendly Customer Services Team by phone or email.
Customers have the opportunity to provide feedback on the service we provide. Here’s what our customers have to say about us…
All you need to do is enter your car details and postcode below to get a price for your scrap car!
5/5 stars based on service ratings from our customers
The person who answered my call was quite clear in how the process works. Good communication and recognition of value.
- Donny K
I’m happy with the service!
- Tai Glassie - 2006 Mitsubishi 380
The guy on the phone was very friendly and helpful. Made the whole process easy. I didn't have any problems at all. Even when I made a mistake on the online form it was easily corrected and we proceeded as usual. Everyone I dealt with was professional and friendly. The pickup truck driver was also extremely helpful.
- Stewart - Eastwood - Ford Laser
It’s very user friendly…. Car was picked up by 11am next day.
- Mr. Vardis
Everything happened in a prompt professional manner. Efficient and friendly driver who called to let me know pickup time. I would definitely recommend your business.
- Mr M Kemp
Received the quote. The following day the car was picked up and a check was in my hand. Thank you!
- Rachel - Holden Commodore
Fast and polite. Very communicative and great service.
- Mr C for Rexton
Professional service, highly recommend.
- L.Griffiths
The tow truck driver was professional and efficient. Knew what he's doing. Great company. Good offer of money.
- Tu Nguyen - Holden Astra 2000 ts
I would strongly recommend to give your car to CarTakeBack for scrap/recycling as I found them very professional and friendly.
- Dino - Daihatsu Sirion
This service was completely hassle free! 3 day turn around. Very happy with the service. Thanks!
- Mrs Kent - Nissan XTrail
Quick, great price. Most efficient service. Very happy with their whole procedure.
- Mrs Smith - Holden Astra
Appreciated the simplicity from contact to pick up to admin.
- Glenn M - Peugeot 207
Very professional, very competent, a nice guy, fast job, no fuss, and a nice surprise to have the money transferred into my account on the spot within 10min. I’d recommend you guys for sure, thanks again.
- Chris P
Staff answering the phone was pleasant didn’t rush me when asking questions. The driver was quick and efficient. Service was efficient from beginning to end...
- Sally - Packenham, Victoria
I would be happy to recommend to anyone wanting to retire their car who has seen better days.
- RJ - Huyundai 2000
I had a very professional and informative conversation with the agent over the phone, I was very satisfied with the service I received. The engineer was very helpful and informative.
- Mr K.
I found your representative most helpful, he even called me with updates. Fantastic overall experience.
- Tom Morrish
Quick, easy and impressive. The money was in my account before the car left my driveway and I wasn't even home.
- Keren
Very helpful and polite customer services team on the phone. Very happy - would use it again if needed and would recommend it to others.
- John B
Efficient and paid quickly. Pleasure to deal with.
- Peter
Your business offered the chance to improve the amount by providing photos. I did this and the offer was increased - higher than the other 3 quotes I received. The staff, when I called, were extremely patient and helpful. Would highly recommend your business to anyone in my situation.
- Kevin O
I would like to thank you for the way you managed the sale of my car. On all phone calls l had with you guys, you were very professional. I would have liked more money for my car (who doesn't) but the price l got was the best around and the payment went in within 30 minutes. I would recommend your service to my friends and family.
- Diane
Totally recommend your Company!!! Happy with Every aspect of selling my car to your Company!!! Driver who picked up my car was so nice too!!! I would give 5 out of 5 star rating!!! Thank you So much! ????
- Debbie
Thankyou, a good service, prompt, efficient and friendly service.
- Peter
Excellent, great service with my payment in the bank within 30 minutes, thanks guys ????
- Roslyn
The gentleman came on time on Saturday and collected the car and transferred the money quoted at the same time. Very happy with this service and will recommend your service to anyone who asks.
- KHB - Melbourne
The care and service I was provided was beyond expected and so helpful. The lady over the phone who assisted me was so prompt and took great initiative, as I had some challenges arranging the pick up. Thank you kindly for all your assistance.
- Sebastion - Hyundai Getz
Was a great smooth service with a fantastic outcome. Appreciate the communication and follow up. Overall was a wonderful experience. Thank you.
- Nick - Toyota Camry
I found the process so easy, from the first visit to your website, forms were easy to navigate, when I accepted the quote, I received an email and phone call, seamless pick up, driver was lovely, really wonderful people to deal with. Definitely recommend your service.
- Annette H
Great service found it very easy. The tow truck driver was very nice explained everything. Very happy with the service.
- Hazel - Parmeila
Very happy with the process. No stress, very efficient process. So much better than trying to sell privately etc. Highly recommend, very reasonable price paid too.
- Danny - Victoria - Hyundai
I'm very pleased to say that the whole process dealing with you guys was a 'Breeze'. Very happy with the amount offered for my car and the collection process was timely and professional. I'll make sure I get in touch with you guys again next time...
- Glen
Had a really great experience with CarTakeBack! The service was prompt, the price right, and the gentleman who picked up the car was friendly and timely! We really appreciated the service - thank you!
- Natasha - Werrington Downs
I have used these guys twice now and both experiences have been great. They are fast, efficient and know what they are doing. The driver was a great representative of the company and a pleasure to deal with. He contacted me before arrival and was on-site when he said he would be. Will be using them next time too
- Andrew D
Excellent, old car was gone the next day. I got more money than I thought I would. They handled the paperwork and I had the money in my account in under 15mins. I highly recommend them.
- Serena Widdison
Very happy with the service! The driver was polite and efficient and the funds were credited to my bank account straight away. I sorted the paperwork with Service NSW on Wednesday and cancelled the registration and return the plates. Would certainly recommend your company and service.
- Dave - Carlton, NSW
Very good service. Prompt payment. Very easy to get rid of an old car!
- Monica T
Great people to deal with. We had no issues at all. Very helpful and worked with us for convenient time to pick up the. Person picking up was polite and courteous. Recommend highly
- Duncan Sears
Fast response, driver arrived on time next day, received payment in 30mins.
- Dean Clarke
I got an excellent price for my car, and the pickup and payment process was smooth and efficient. I'd definitely recommend it to others.
- Reynold
Just wanted to say thanks very much for your prompt and professional service all round. Your driver was a really nice guy. Very happy with everything including your price offered.
- Jason - Bray Park
Our experience was very positive. From the time we made enquiries until the car was picked up we were very happy. The fellow who came to collect the car was courteous, polite and very punctual. He removed the car, which was in an unsuitable position, and did not do any damage. We would recommend CarTakeBack if anyone needed a car removed.
- June E
Thanks, very happy with quick efficient service. Clear communication, quick and fair quoting service and coordination with tow service and pick up. Would use again.
- Oli - Audi
